1. Who we are
Senovo Resourcing Ltd is the data controller. Company number 16365064. Registered office: 235 Long Road, Canvey Island, England, SS8 0JF.
For privacy questions or rights requests, email hello@senovo.uk or call 0208 0444 898.
2. Information we collect
- Candidates: name, contact details, CV, work history, qualifications, role and location preferences, availability, right-to-work information, recruitment communications and information needed for role-specific checks.
- Schools and provisions: professional contact details, organisation, staffing requirements, communications and service records.
- Career-product customers: order, payment status, contact, fulfilment and support information. Payment card details are handled by the payment provider, not stored by Senovo.
- Public website visitors: consent choice and, where permitted, page, source, device category and journey events linked to a random session identifier. Names, email addresses, telephone numbers and CV contents are not included in public-site measurement parameters.
- SENOVO SELECT school recipients and viewers: professional email address, contact name, school, unique campaign-link identifier, date and time of access, profile and section views, time spent, scroll depth, device and browser category, referrer, IP address, repeat visits, enquiry actions and an engagement score. We do not use invisible email-open pixels for unsolicited school outreach.
We usually receive information directly from you. During recruitment we may also receive relevant information from referees, schools, public professional sources, job platforms and authorised checking providers.
3. Why we use it and our lawful bases
- Recruitment and work-finding: to assess suitability, discuss roles, introduce suitable candidates and administer placements. We rely on steps taken at your request before a contract, performance of a contract and our legitimate interests in providing recruitment services.
- Legal and role-specific checks: to meet employment, right-to-work, tax, safeguarding and regulatory duties. We rely on legal obligation and, where relevant, employment-related conditions under the Data Protection Act 2018 for special-category or criminal-offence information.
- School enquiries and services: to respond, agree requirements and deliver recruitment services. We rely on pre-contract steps, contract and legitimate interests.
- Candidate-profile access and engagement: to protect candidate confidentiality, confirm that the viewer is an intended school contact, understand which candidate introductions are relevant and prioritise useful follow-up. We rely on our legitimate interests in securely providing and improving recruitment services. Campaign emails explain that their unique profile links record verified engagement and provide an opt-out.
- CV Scorecard and paid career products: to provide the report, download or personalised service requested. We rely on contract or steps taken at your request.
- Website measurement: to understand and improve the site where you have allowed optional measurement. We rely on consent. You can change your choice using the cookie settings link in the website footer.
- Service messages and legal claims: to administer records, prevent misuse, resolve complaints and establish or defend legal rights. We rely on legal obligation and legitimate interests.
Where we rely on legitimate interests, those interests are operating an effective specialist recruitment business, responding to genuine enquiries, keeping records accurate and protecting our services. We balance those interests against your rights.
4. CV analysis and recruitment decisions
The free CV Scorecard may use automated analysis to produce development feedback. It does not decide whether you can register, apply or be put forward for work. Buying a product does not improve your treatment in recruitment. Senovo does not make solely automated placement decisions with legal or similarly significant effects.
A CV uploaded only for a Scorecard or paid rewrite is used to provide that product. It is not treated as a job registration unless you separately ask Senovo to help you find work.
5. Who receives information
Information is shared only where needed with:
- schools, trusts, PRUs, alternative provisions and other prospective education hirers in connection with a relevant opportunity;
- referees and authorised identity, right-to-work, DBS or other checking providers during the appropriate recruitment stage;
- providers used for recruitment records, forms, email, website hosting, file storage, payments, bookings and business support;
- professional advisers, regulators, law-enforcement bodies or courts where required or reasonably necessary.
Senovo does not sell personal information.
6. UK recruitment and international data processing
Senovo recruits for UK roles; it does not operate an international recruitment service. That is separate from where technology providers process data. If a provider processes personal information outside the UK, Senovo uses an applicable UK adequacy regulation or contractual safeguards such as the UK International Data Transfer Agreement or UK Addendum. You can ask for information about the relevant safeguard.
7. How long we keep information
We keep information only for as long as its purpose, legal duties and potential claims reasonably require:
- candidate records are reviewed against whether the person remains active, contactable and reasonably likely to want recruitment support;
- placement, compliance and work records are kept for the periods required by employment, tax, recruitment and safeguarding law and for relevant legal-claim periods;
- school enquiry and commercial records are retained while the relationship is active and afterwards where needed for contracts, tax, complaints or claims;
- purchase and accounting records are generally retained for six years;
- optional website-measurement events are retained for no longer than 13 months;
- SENOVO SELECT recipient access and engagement records are retained for no longer than 13 months unless needed for an active recruitment relationship, an objection record or a legal claim.
Records may be kept longer where a dispute, legal hold or regulatory requirement applies. When information is no longer needed it is deleted or anonymised.
8. Your choices and rights
Depending on the use and lawful basis, you may have rights to access, correct, erase, restrict or object to processing, and to receive certain information in a portable format. You can withdraw consent at any time without affecting earlier lawful use.
9. Complaints
Please contact Senovo first so we can try to resolve the issue. You can also complain to the Information Commissioner’s Office at ico.org.uk, by telephone on 0303 123 1113, or by post at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
10. Changes
We will update this notice when our services or legal duties materially change. Important changes will be brought to people’s attention where appropriate.
Last updated: 11/09/2026.